How to store Øishi?

Thanks to its black color, Øishi will avoid the effects of the sun and the moon. However we recommend storing in a place at room temperature and low humidity.

What is the return Policy?

Our policy lasts 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer refunds or exchanges.

You are responsible for the shipping costs associated with the return of your item. They are not refundable. If you receive a refund, the return shipping cost will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued over 15€, we recommend that you use a tracking service or have your shipment insured. We do not guarantee that we will receive the returned item.

Order damaged in transit: If damage is found upon receipt of your order, refuse it and the delivery service will return it to us. Once the order is received, we will contact you and offer a replacement for your order.

Order damaged when opening the box: Please inform us by e-mail at the following address: contact@oishispirit.com. Please attach a picture of the problem. We will do our best to solve the problem.

When will I receive my order?

At Øishi, we do our best to send your elexir within 7 days, if it takes more time, please inform us by e-mail at the following address: contact@oishispirit.com.

What are the costs of shipment?

The costs of shipment changes with the country you want to receive you Øishi Vodka. The costs will be indicated during your order steps.

Do you ship outside EU?

Due to the size of our company, we do not propose to ship outside EU directly on our website. However you can contact us by e-mail at the following address: contact@oishispirit.com and we will do our best to find a solution.

How can I get in touch with Øishi?

You can contact us by e-mail at the following address: contact@oishispirit.comAnd we will answer as fast a we can.